Beta test: New arrive and leave questions for job reports

David Coles
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Want to be the first to try a powerful new Commusoft feature? Keep reading!

We would like to invite you to a beta test of our upcoming new feature, arrive/leave workflow templates before it is made available on the Go Paperless plan and above.

Many of our clients have requested to better tailor their job reports and on-site questions for engineers, which is exactly what we've been working on! However, due to the increased complexity of this feature, we would first like to run a beta test with a limited number of clients.

Your feedback is invaluable and can ensure that we roll out this new functionality smoothly. If you'd like to get involved please fill out the registration form below - thank you!

Improved job reports and on-site questions

We don't want your engineers to miss out on key information or not report a job correctly due to using the same generic job report and questions for all types of job. This can be frustrating for users and result in a poor journey for your customers. A much better experience would be to create unique and detailed job reports specific to each type of job that you offer. So that’s exactly what we have done!


We wanted to allow you greater customisation, better functionality, and more control over your job report questions. The job arrival workflow templates and job report workflow templates will allow you to create multiple sets of question templates that you can assign to different job descriptions. The feature will also include a new improved question builder packed with functionality so that your engineers don't miss a single piece of critical information! 

How to register for the beta

The beta is only open to clients on the Go Paperless, Customer Journey, and Automation plans. If you are on one of those plans, please fill in the form below and we will be in touch with more information. This beta has limited spaces and will be on a first come first serve basis.

If you are not on one of the above plans, then you will not be eligible for the beta test or this new functionality. That includes clients on our Start-up plan or any legacy plans (e.g. A Paperless Office plan). If you wish to discuss our new and upgraded plans with our team, please click here to book a call with us!

Beta Registration Form

Joining the beta test will help us offer the best possible functionality and ensure it is deployed as smoothly as possible, so we thank you in advance! We'll share more information once the beta is complete and we will be making the feature available.

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