SMTP Changes: Sign in with Google

David Coles
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Google is making changes to their security on the 30th of May. Google will no longer support the use of third party apps or devices which ask you to sign in to your Google Account using only your username and password. You may have seen this alert below.

smtp google changes

What does this mean?

To prevent any issues sending emails anyone using standard SMTP needs to now choose the 'Sign in with Google' option in the 'Set up email' section within Company Settings, before the 30th of May. You'll need to delete all SMTP email addresses, then click 'Sign in with Google' and then re-add all the email addresses you want in Commusoft.


Once you have done this, be sure to set up the Import email integration, so that all of your emails will be automatically copied into your customer's notes and communications, helping to reduce admin time and your communications recorded.


If you have any questions about the page or changes, then please get in touch with the support team (

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