How to set up a Siri shortcut and bookmark vehicle tracking views

Paul Hewson
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Last week we unveiled an update for Commusoft's vehicle tracking feature - the ability to view engineers across more displays. This includes smartphone support, allowing you to track your vehicles no matter you are.

You can even use Siri on your iPhone and iPad to open up the tracking page for you. Check out the video below to learn how to set up vehicle tracking with Siri. We've also put together a guide covering bookmarking the URL on different devices. Due to using short URLs, there are few little tricks to adding a bookmark that you should be aware of.

If you are currently using Real-Time Vehicle Tracking, you can already use this feature! If you don't yet use our van tracking feature, find out more here: Real-Time Vehicle Tracking.

Please bear in mind that this feature is only available on the Paperless Office/ Go Paperless plan and higher. If you are not on this plan, have a chat with our sales team on 0203 0266 266 about upgrading today.

Vehicle tracking with Siri

As we covered in our blog post on extended displays for vehicle tracking, you can create your own custom vehicle tracking views from system settings. You'll need to set these up first - see the blog for full details.

On iPhone and iPad, you can set up Siri to show you your vehicle locations. You can customise the trigger phrase, for example, when you say "Where are my engineers?", Siri will automatically open your tracking view link. This is one of the fastest (and coolest) ways to access tracking views on the go. You can even set up multiple shortcuts for different views that you have created (learn more here).


No love for Google Assistant? Unfortunately, we haven't had any success setting up a shortcut like this with the Android voice assistant. Hopefully they'll expand their functionality in the future, but until then, you can still utilise a standard bookmark.

Bookmarking views

The following guide covers how to add bookmarks for tracking views across different devices. Please note, you cannot add a bookmark for '' - this is a generic link and won't work, instead you need to bookmark your unique link.

You can bookmark as many different tracking views as you have set up in system settings - for example, you may have a Liverpool team view and a Birmingham team view. Simply repeat the processes below, changing the details as appropriate.

Web - Google Chrome

We recommend using Google Chrome on desktops and laptops. Whilst on any page in Google Chrome, tap the star icon on the right hand side of the address bar to add a bookmark. Next, click the 'More...' button.

Screenshot 2018-11-15 at 15.55.03

You can now edit the name and URL of the bookmark. Set the name as you wish and add your tracking view URL. Once saved, you can access tracking via this bookmark, without typing the URL out again.

Screenshot 2018-11-15 at 15.55.34


From Chrome on your Android device, add a bookmark of any page - it doesn't matter which! To do so, click the settings icon and then tap the star at the top.

rtvt android bookmark add

Once you do that you should see a message at the bottom of the screen, with the option to 'Edit' - tap that. You will see the screen below, with the name and link of whatever page you bookmarked. Change the name to something like 'Tracking' or 'Engineers' and replace the URL with your unique tracking view URL.

rtvt android bookmark edit

This bookmark will now work for whenever you want quick access to your tracking view.


Open Safari and add a bookmark of any page - it doesn't matter what! In this case I've just bookmarked To do this click the share icon at the bottom of Safari and tap 'Add Bookmark'. You can't modify the URL at this stage, so you will next need to edit the bookmark.

rtvt ios bookmark add

Open the bookmarks menu (book icon) and tap 'Edit'. You should see the bookmark you just added at the bottom of the list, tap on it to edit.

rtvt ios bookmark edit

You can now change the name of the bookmark, to something like 'Tracking' or 'Engineers' and replace the URL with your own unique tracking view URL. Once you've done that, your bookmark is all set up and ready to go!

rtvt ios bookmark url

Haven't started tracking your vans yet?

Commusoft's Real-Time Vehicle Tracking allows field service businesses to see the live location of vans from within their job management software.

We've put together a Real-Time Vehicle Tracking brochure with more specific details on the features different trackers. Check it out!

Download Brochure

If you're interested in implementing Real-Time Vehicle Tracking in your business and want to learn more about all the benefits - watch our webinar, which covers all the features.

van tracking webinar

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