Recent bug fixes and a big thank you to our clients

Lauren Burgess

In addition to planning, building and implementing new features and updates, our hard-working software developers dedicate time every week to eliminating bugs in the Commusoft application.

Our quality assurance team thoroughly tests every aspect of the system, but there are always surprises that we don’t catch during this phase. Whether it’s a particular environment we can’t replicate, or a method of using the system that we hadn’t anticipated, bugs unfortunately just fall through the cracks sometimes. On these occasions, it’s our clients that come across these bugs and it’s thanks to their reports that we’re able to fix them.

Today we’d like to share some of the bugs we’ve fixed in the past and say a big thank you to the clients that reported them to us.

1. The diary events widget was not reflecting the correct data from the diary

Now fixed thanks to a report from Mr Reactive Ltd.

2. There were issues with addressing invoices to work addresses

Now fixed thanks to a report from Apple Maintenance Limited.

3. There were occasional 500 errors when opening invoices

Now fixed thanks to a report from BeeXpress Plumbing and Heating Engineers.

4. The diary event time was showing incorrectly on the property screen

Now fixed thanks to a report from Tim Croucher Plumbing & Heating Ltd.

5. Estimates weren’t showing the customer address

Now fixed thanks to a report from Builtain Ltd.

6. There were occasional 500 errors when opening certain jobs

Now fixed thanks to a report from Aquila Heating & Plumbing Ltd.

7. The profit report wasn’t pulling through the correct data

Now fixed thanks to a report from Mr Reactive Ltd. 

8. After creating an estimate on the mobile app the invoice schedule order wasn’t the same on the web

Now fixed thanks to a report from Eco4 Ltd.

9. The profit by job report wasn’t showing results when filtered to a single customer

Now fixed thanks to a report from Mr Reactive Ltd.

10. Service reminders weren’t properly processing in some instances

Now fixed thanks to a report from Chiswell Heating Ltd.

11. The company name was being included on job sheets despite indicating that branded stationery was being used

Now fixed thanks to a report from A Class Plumbing and Electrical Ltd.

Here at Commusoft, our clients are a big part of what makes us so great (not to toot our own horn or anything!). It’s your fantastic suggestions that have lead us to implement some of our most popular features and squash the most problematic bugs. So a big thank you once again to everyone that reaches out and helps us make Commusoft even better.

If you come across any bugs or would like to suggest a new feature, please get in touch with support@commusoft.co.uk. We look forward to hearing from you!

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