We are looking into the possibility of rebuilding Commusoft's online booking form to add new functionality. This survey is an opportunity for you to help shape what that could look like by providing your feedback and thoughts.
An online booking tool is embedded onto a client's website to allow them to receive job requests and for their information to be sent to Commusoft.
We'd like to know:
- What types of information would you need customers to submit?
- How would you like the job to be booked - manually or automatically?
- Would you always need to speak to the customer before booking a job?
These are a few of the questions that the survey covers. If you have a few minutes to answer these questions about online booking tools, please take our 3-min survey - thank you for your time and feedback.
Complete our 3-min survey
We are looking to hear from any field service companies that use or are interested in using an online booking tool to learn what you expect and need from such a feature.
If you are willing to help, please complete this short survey available here.
The more answers we get, the more useful this research becomes - know somebody who may be willing to help out too? We'd appreciate if you'd to share the link with them: