We listened to your feedback
As you are most likely aware, we recently made some changes to our diary display. We increased the size of each diary slot, meaning that you got more information presented without having to actually dive into the events themselves. These changes were based off of some recent customer feedback we'd received.
As you can see from above, this wasn't one of our more popular changes. We had a number of calls and emails from concerned customers following the update and, after hearing more about how you all felt about the changes (hence the pie charts), we ultimately reverted back to our original display (if it ain't broke, eh?).
We always value your feedback and any changes we make are done so with your interests in mind. With cases such as this one, it helps to hear your feedback quickly so we can rectify any amendments that don't go over too well, so please, keep it coming!
So, what's the plan for 2020?
Here at Commusoft, we're big fans of forward thinking and planning. Without giving too much away, it's always nice to have some indications of the stops we've planned on our road-map for the coming year.
We've got loads in store for you all to look forward to including adding even more features and tools to our Contracts module and piling on even more awesome certificates for you all to take advantage of. Plus we're officially now operating in the USA too!
We're looking forward to all your great feedback in the new year and we'll be actively engaging with you even more to hear all your thoughts. Similar to the diary review, you can expect some more questionnaires from us about/before our product updates, just to ensure we're all on the same page.
You can check our website for any further updates and we look forward to hearing from you in 2020!