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8 Key Reasons Your Tenders Aren't Winning Contracts

Secrets to Writing a Tender That Wins Contracts

If you’re planning to tender for service and maintenance contracts, the most difficult part may be actually...

Here's What to Put in Your Tender

Once you've got your technology and systems all set up, the resources needed to research and write up a bid, and...

Should You Tender For a Contract?

After the demise of Carillion, field service businesses are wary of public contracts. But now may actually be a...

How Will Smart Thermostats Affect My Plumbing & Heating Business?

What is the Internet of Things (IoT)... and more importantly, what can it do for your business? You may have heard...

How to Rebrand Your Business as High-End...And Raise Your Prices

Welcome to the final post in our four-post series about how to attract and serve high-end customers.

Excellent Customer Service: So Good They'll Be Happy to Pay More

A Commusoft client recently emailed us asking how he could "take his business to the next level" and start...

How to Choose Products & Services Customers will Pay Premium Prices for

Want to attract high-end customers? It's no wonder: Even though they may be more demanding, they're willing to pay...

How to Take Your Business to the Next Level

We recently received this email from a reader of the Commusoft Business Blog:

Should You Offer 24/7 Emergency Services? Tips & Best Practices

Broken boilers, busted pipes, and faulty fire alarms don't happen only during the 9-to-5. So if you're looking for...

Can Renewable Energy Bring New Business to Heating Engineers?

There have been a number of negative reports on the topic of renewable energy, which have spread the idea that it...

5 Ways Your Plumbing & Heating Company Can Win Estate Agent Business

Working with estate agents is a great way for your gas and heating company to get regular, guaranteed business.

Perfecting Your Customer Follow-Up

This is the final post in the four-part series on customer experience, where we have you imagine your way through...
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