Rhys Pattimore

Rhys Pattimore
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Recent Posts

5 Tips to Optimise Your Automated Mass Scheduling Efforts

Scheduling isn’t easy; anyone who’s ever worked in a booking role will know that even the best laid plans will...

Why Automating Your PPM Strategy is Essential for Your Fire and Security Business

The installation of customer assets is just one of the services you provide; keeping up with their fire and...

What Service Level Agreements Should You Offer to Your Customers?

Service Level Agreements (SLAs) set a standard and signify a commitment from your business to uphold a specific...

8 Benefits to Optimising Communication with Automated Mass Scheduling

Communication doesn’t come easily to everyone, but when it’s your Fire and Security business on the line, you must...

Is IoT Real in the World of Fire and Security?

The Internet of Things is all around us; it’s in our houses, in our workplaces, it’s even in our hands. So, how...

How to Automate your Fire and Security Business in 5 Steps

Automation could save you time, money, and energy. Here’s 5 Steps to help get you started on your journey to...

Is Your Customer Database Helping You Make More Money from Customers?

That moment you acquire a new customer: it’s always a great feeling. However, you’re after more than a string of...

How to Integrate your Data to Create a Single Customer View

Being able to view all of your customer data in one, easy to access location will help you target your customers...

4 Best Practices for Field Management Database Software

A close look at four essential points you should always have in mind when looking to get the most out of your...

Efficient CRM Management for your Field Service Business

Adapting to change has its challenges. Whether it’s getting to grips with new processes, handling additional...

Why your Database is Essential for Customer Retention

It’s wonderful to bring in new customers and fuel growth, but are you doing all you can to retain your current...

Highlights and Trends from Facilities Show 2019 (and IoT Insights!)

This year's Facilities Show has once again proven to be a fantastic showcase for exceedingly good ideas, excellent...

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