Rhys Pattimore

Rhys Pattimore
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Recent Posts

3 Subtle Advertising Techniques That Will Help You Win More Work

You can be forgiven for thinking that, in order to win over new customers, you simply need to shout louder than...

22 Expert Tips to Grow Your Field Service Sales

Note: this content, originally by Linda Fromichelli, has been updated to bring you the latest and greatest advice!...

How Do I Keep In Touch With Customers Without Spamming Them?

Keeping customers happy—not to mention creating loyal customers—will take more than just providing excellent...

How Much Money Should You Be Charging Per Hour? (Part 1)

You'll see it on every industry forum: Members of the online community from all sorts of different industries...

What is a Single Customer View and Why is it Important?

Growing your field service business will always result in lots of new data to manage.  Of course, keeping that...

7 Ways Service Reminders Help to Grow your Business

A birthday, dental appointments, an anniversary (oops), a job for a customer...  No matter how good we think our...

Bring Your Own Device: What is BYOD and Why is it Important?

BYOD, or Bring Your Own Device, is one of those IT and business terms that does exactly what it says on the tin. 

The Real Cost of Recruitment and Retention in the Field Service Industry

The old saying “you have to spend money to make money” is true, but it’s especially important to keep in mind when...

Losing talented employees? Here’s how you can bounce back

Losing talented employees will happen. It’s how you handle it that will make a difference between a successful...

How building a recruitment & retention plan can reduce staff turnover

It’s worth saying this at the start if only to highlight an important truth:  Having a plan to keep your staff...

5 Game Changing Ways to Hire Engineers for Your Field Service Business

Note: Originally written in 2019 by Linda Formichelli, this blog features new & updated content for you to enjoy!...

How to Keep your Employees from Quitting

Hiring good employees is a challenge for any business, but for field services, in particular, there’s an added...

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