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Marine Klein

Marine Klein
Head of digital at Commusoft. Passionate about tech and marketing.
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Recent Posts

Managing parts is such a headache! But it need not be.

How to use Google Maps to get more service calls for your plumbing business?

What could be better than Google when it comes to ranking higher on - you guessed it - Google? Well, nothing...

Your Field Service Engineers Hate Admin Work. Here’s How to Help Them

In 2016, the Service Council polled 150 field service engineers on their least favourite parts of their job. The...

10 Things I Wish I Knew Before Implementing Field Service Software

In general, you know what to look for in field service management software—like a mobile app, a good diary, and...

Do You Need to Do a Tightness Test on a Boiler for a Yearly Service?

Do you need to do a tightness test on a boiler for a yearly service?

How to Grow Your Trade Business with Social Media

If you’re a SME in the gas, oil, plumbing, heating or electrical industry, you may feel social media isn't...

Employee Performance Management to Drive Better Business Results

The productivity of your employees makes the difference between a profitable field service business—and, well, an...

Recall Management: How to Reduce Service Recalls

What is a service recall? A service recall is when an engineer has to return to a job to fix something that's...

What is BYOD (bring your own device)  and why is it important?

BYOD (Bring Your Own Device) is one of those IT and business terms that does exactly what it says on the tin. In a...

5 Key Ways to Build Trust with Customers

What's the most important thing you can give your customers, that will have them coming back to you again and...

Five tips when taking a break from work during the holidays

Summer is the perfect time for taking a holiday. School is out for the kids, the skies are (mostly) blue,...

11 security tips for your field service business

The chances are that however involved you are in your company’s IT, you heard about this year’s ransomware attack....

What's the best tablet for gas engineers?

*Updated February 2019* Smartphones and tablets are a great way to boost the productivity of your gas engineers....
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