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Marine Klein

Marine Klein
Head of digital at Commusoft passionates about tech and marketing
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Recent Posts

Your Field Service Engineers Hate Admin Work. Here’s How to Help Them

10 Things I Wish I Knew Before Implementing Field Service Software

In general, you know what to look for in field service management software—like a mobile app, a good diary, and...

Do You Need to Do a Tightness Test on a Boiler for a Yearly Service?

Do you need to do a tightness test on a boiler for a yearly service?

How to Grow Your Trade Business with Social Media

If you’re a SME in the gas, oil, plumbing, heating or electrical industry, you may feel social media isn't...

Employee Performance Management to Drive Better Business Results

The productivity of your employees makes the difference between a profitable field service business—and, well, an...

Recall Management: How to Reduce Service Recalls

What is a service recall? A service recall is when an engineer has to return to a job to fix something that's...

5 Key Ways to Build Trust with Customers

What's the most important thing you can give your customers, that will have them coming back to you again and...

Five tips when taking a break from work during the holidays

Summer is the perfect time for taking a holiday. School is out for the kids, the skies are (mostly) blue,...

11 security tips for your field service business

The chances are that however involved you are in your company’s IT, you heard about this year’s ransomware attack....

What's the best tablet for gas engineers?

*Updated February 2019* Smartphones and tablets are a great way to boost the productivity of your gas engineers....

7 Ways to Centrally Manage Engineers' iPhones and Increase Productivity

If you’ve decided to use Apple devices (iPhones and iPad) for your business, then you’re part of a growing trend....

10 Giveaways and Gifts to Increase Customer Loyalty

Your customer database is one of your most precious possessions. Engaging with your existing and potential...

7 steps to convert more quotes into jobs

When you’ve done all the hard work of marketing your business and you have the opportunity to send out a quote to...
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